Delivery charges and times
Please note times quoted below are usual but in most cases your order may arrive sooner.
All orders must be signed for upon delivery.
UK : 2-5 working days
Delivery costs is free
Please call us if your order is urgent and we will endeavour to arrange next day delivery to any address in the UK. Please note this is not always possible and additional charges may be applicable.
Once your order has been prepared and dispatched you will receive a confirmation email from us with a link to the order tracking page – please ensure you type in your correct email details.
RETURNS & EXCHANGES
MG Rivers . Charingworth Chase Studio . Charingworth . Chipping Campden . GL55 6NU
Items are made to the highest quality. However if you find an item you have purchased is unsatisfactory, you can return it within 28 days of receipt for a refund. Alternatively, if you wish to exchange it for a more suitable size or colour we can also arrange this for you. To arrange a return please contact us:- firstname.lastname@example.org
Returning an order:
We regret returns and exchanges you must do this at your own cost. Please note that all goods are returned to us at your own risk and we therefore recommend you choose a registered or tracked postal service. We are not liable for any items that you return to us and cannot issue a refund until the goods are received.
All items must be returned in perfect, re-saleable condition and with the swing tag still on.